Support
Customer satisfaction is a top priority for Modular InfoTech Pvt Ltd. We are the only company in this domain who has provided highest quality After Sales Support for our customers for last 20+ years.
We have deployed world-leading Ticket Management system to provide appropriate solutions to our customers. We thrive for 100% customer satisfaction by providing Email/Telephonic/Walk-in Support.
We also have User Forum with large database of Frequently Asked Questions that can help customers to resolve their problems instantly.
Our Video Channel Webpage and YouTube Channel provide tutorials to the customers to solve common problems.
Now announcing extended customer support hours!
One of our top priorities is to provide our customers with the best support possible. In an effort to better serve you, we are extending our customer support business hours. We now provide telephonic/email support till 6:30 p.m. IST, Saturday 10:00 a.m. to 3:00 p.m.
All walk-ins will be charged Rs 500/hour if your product is out of Warranty.
You can also send emails 24/7 to support@modular-infotech.com to get automatic reply from our ticketing system. Please do not forget to visit our Video Channel Webpage, User Forum and YouTube Channel to solve your queries